1. Introduction
Welcome to IDENTITY CREATIONS LTD. By accessing our website and using our services—including interior design & decoration, real estate consultancy, custom furniture, and luxury lighting—you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.
2. Services Overview
Our company offers:
– Residential and commercial interior design & decoration services
– Real estate buying/selling/rental consultancy
– Custom-made furniture design and manufacturing
– Premium lighting solutions
– To send marketing, promotions, and offers (with customer consent)
– To comply with legal obligations and prevent fraud
IDENTITY CREATIONS LTD. reserve the right to modify or discontinue any service without prior notice.
3. User Eligibility
To access or use our services, you must:
– Be at least 18 years old
– Provide accurate, complete, and updated information during registration or inquiry
– Not use our services for unlawful or unauthorized purposes
4. Quotations and Pricing
– All quotes provided are valid for 15 business days unless stated otherwise.
– Prices may vary based on design complexity, materials, or client revisions
– Custom furniture and lighting orders require a 50% advance payment.
– Real estate services may be subject to commissions as per agreement.
5. Project Timeline & Delivery
– Timelines will be mutually agreed upon and outlined in the work order/contract.
– Delays caused by third-party suppliers, government restrictions, or client changes will be communicated promptly.
– Final delivery includes design files, installation handover (where applicable), and after-service instructions.
6. Intellectual Property Rights
– All design concepts, plans, illustrations, and 3D models created by our team remain our intellectual property unless agreed otherwise in writing.
– Clients may not reproduce or resell any part of the service without written consent.
7. Cancellations & Refund Policy
– Cancellation requests must be made in writing.
– Cancellations after project initiation may incur a fee based on completed work.
8. Warranty & Liability
– Furniture and lighting products come with a standard [6/12] month service warranty unless stated otherwise.
– We are not liable for damages caused by improper use, third-party alterations, or natural disasters.
– All on-site work follows local building codes and safety standards.
9. Third-Party Links
Our website may include links to third-party websites. We do not control or take responsibility for their content, privacy, or practices.
10. Privacy Policy
Your personal data will be collected and used according to our Privacy Policy, which complies with international data protection standards (GDPR/CCPA where applicable).
11. Force Majeure
We shall not be held responsible for delays or failures in performance caused by events beyond our reasonable control, including but not limited to acts of God, government regulations, strikes, and power failures.
12. Governing Law & Jurisdiction
These Terms shall be governed by the laws of Bangladesh. Any disputes will be resolved under the jurisdiction of the courts located in Bangladesh.
13. Governing Law & Jurisdiction
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website or services after any changes implies your acceptance of the revised terms.
14. Contact-
For any questions or concerns, please contact us at:
Email: [email protected]
Phone: +880 1943-368489